Privacy Policy

Effective date: 19/05/2026

This Privacy Policy explains how RampLink Ltd or Ramplink (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website https://ramplink.co.uk.

RampLink is a marketplace that connects customers with independent garages for vehicle servicing, repairs, and related automotive services.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

RampLink operates a digital marketplace that allows users to:

Find local garages
Book vehicle services and repair slots
Make online payments for services
Manage bookings through a user account

Data Controller: RampLink
Website: https://ramplink.co.uk
Email: legal@Ramplink.co.uk

2. What data we collect

We may collect and process the following types of personal data:

Customer data

Name
Email address
Phone number
Vehicle details (e.g. make, model, registration number if provided)
Booking history
Payment information (processed via third-party payment providers)

Garage / vendor data

Business name
Contact name
Email address and phone number
Business address and service location
Availability and pricing information
Payment payout details

Technical data

IP address
Device and browser information
Pages visited and usage behaviour
Cookies and tracking data

3. How we use your data

We use your personal data to:

Facilitate bookings between customers and garages
Process payments and payouts
Manage user accounts
Communicate booking confirmations and updates
Provide customer support
Improve platform performance and user experience
Prevent fraud and ensure platform security

4. Legal basis for processing

We process your personal data under the following lawful bases:

Contract – to fulfil bookings and marketplace transactions
Legitimate interests – to operate and improve the platform
Consent – for marketing emails and cookies (where applicable)
Legal obligation – for tax, fraud prevention, and financial records

5. How payments work

RampLink uses third-party payment processors to handle transactions securely.

Customers pay through the platform at the time of booking
Payments may be held temporarily before being released to garages
RampLink may deduct a commission fee before payout
We do not store full card details on our servers

All payment processing is handled securely by third-party providers.

6. Sharing of data

We only share data when necessary to operate the marketplace:

We may share:

Customer booking details with the selected garage
Garage contact details with customers for booking fulfilment
Payment information with payment processors
Analytics data with service providers (e.g. website analytics tools)

We do not sell your personal data.

7. Cookies

RampLink uses cookies to:

Enable website functionality (e.g. login, bookings)
Improve user experience
Analyse traffic and platform usage

You can control cookies through your browser settings.

8. Data storage and security

We use appropriate technical and organisational measures to protect your data.

These include:

Secure servers and encrypted connections (SSL)
Access control restrictions
Secure payment processing via third parties

However, no system is completely secure, and we cannot guarantee absolute security.

9. Data retention

We retain personal data only for as long as necessary to:

Provide services and manage bookings
Comply with legal, accounting, and tax obligations
Resolve disputes and enforce agreements

10. Your rights (UK GDPR)

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing
Restrict processing
Request data portability
Withdraw consent at any time

To exercise these rights, contact us at: legal@Ramplink.co.uk

11. Third-party services

RampLink may use third-party providers including:

Payment processors
Hosting providers
Email and notification services
Analytics tools

These providers only process data on our behalf and are required to comply with data protection laws.

12. Marketplace role clarification

RampLink acts as an intermediary platform connecting customers with independent garages.

Each garage is responsible for the services they provide, including any legal, tax, or operational obligations relating to their business activities.

13. Links to third-party websites

Our platform may contain links to external websites. We are not responsible for their privacy practices.

14. Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

15. Contact us

If you have any questions about this Privacy Policy or your data, contact:

RampLink Ltd
Email: legal@Ramplink.co.uk
Website: https://ramplink.co.uk